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Privacy Policy

Crawford Electric values the trust its customers place in our organization. This Privacy Policy is intended to explain what Crawford Electric does with your information, and what you can expect from Crawford Electric. If you have additional questions or would like further information on this topic, please contact us. Crawford Electric may update this policy from time to time. Please check the policy periodically for changes.

What type of information does Crawford Electric collect and how is it used?

Crawford Electric collects and maintains appropriate information about its present and former members as a routine part of its operation.

There are two categories of information we collect about you when you visit our site. The first type of information we may collect about you is personally identifiable information, such as, your name, address, telephone number, e-mail address, and credit card number. This type of information may be provided as part of a purchase process or service request and is required for us to process your request and notify you of service status.

The second category is non-personally identifiable information. Data such as your IP address, browser type, domain name, specific web pages through which you click, and files you download are gathered in order to gain a better understanding of product, service and site development needs and provide an effective means of security for our website, our customers and members. This data is collected automatically and utilized in aggregate to help us look for trends so that we can improve our website and your user experience.

What information do we share and with whom?

Crawford Electric shall use and disclose personally identifiable information about its members only in defined and responsible ways, in compliance with the cooperative’s board policy on privacy and confidentiality of member information, in order to carry out its operations and to benefit its member-consumers.

The Cooperative maintains member information with technical, administrative and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification and improper disclosure. No record or computer system can ever be fully protected against every possible hazard. The Cooperative shall provide reasonable and appropriate security to protect against foreseeable hazards.

In certain circumstances, it may be necessary for Crawford Electric's customer information to be accessed by third-party services to provide operational or other support services for our website. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in compliance with our policy. In cases of fraud or other types of abuse, we also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it.

How does Crawford Electric ensure that your information is secure?

Crawford Electric will maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer's credit card numbers. We restrict and limit access to customer information only to those employees who need it to carry out their business functions. When credit card information is transmitted online, Crawford Electric uses industry standard security measures called SSL (secure socket layer encryption).

Does Crawford Electric use cookies?

Crawford Electric may use cookies for the convenience of its customers to save you the hassle of reentering information repeatedly during your visits to our site.

Can I disable these cookies?

Most Web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you disable cookies on your own browser, you will still be able to browse our site, but you may lose some functionality we have built into our website.

Whom do I contact if I have additional questions or concerns about this policy?

If you have any questions or concerns about this policy, please contact us at 1-800-677-2667 or 573-732-4415.

NOTE: This policy may be modified from time to time. You are encouraged to review this policy each time you visit this site.

Terms of Use of Crawford Electric’s website

The purpose of this website is to give you information about Crawford Electric.

Although we try to keep the information available through our website current and correct, we do not guarantee its accuracy or usefulness in any way. Your use of information on this site is at your own risk. We cannot be responsible for any damage you may incur through your accessing or use of this site.

Crawford Electric will make every effort to ensure that information you provide to us through forms or e-mail will be kept confidential. We use the information you give us solely for the purpose of meeting your service needs.

Links from pages on Crawford Electric’s website do not constitute an endorsement by Crawford Electric, its subsidiaries, operating partners, of any entities, advertisers, products or services therein, or of the activities of any entities therein. We are not responsible for and do not control or monitor the content of non-Crawford Electric sites or the accuracy of information found therein.

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