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Call Before You Dig

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  1. MEMBER SERVICES
  2. RELIABILITY & SAFETY
  3. Call Before You Dig

Underground utility facilities - such as electric lines, pipelines and fiber optic lines - can be found anywhere. A law in Missouri requires you to activate the Missouri One Call System (MOCS) before doing any excavation anywhere near utility facilities.

Make sure you call 1-800-DIG-RITE or 811 at least 2 working days before you plan to dig, except in the case of an emergency.

The Missouri One Call System operates 24 hours a day, seven days a week, and will inform callers which MOCS members will be notified of the location request. It is then the caller's responsibility to determine if facility owners, who are not MOCS members, have lines at the job site and to notify these owners directly.

In any of the following situations, the caller should contact the facility owner(s) directly:

To report damage to any type of facilities
To report any type of service problem
To resolve any type of billing problem
To request any type of facility removal or relocation
To request any type of utility service
To report gas odors

Call 811 before you dig

Using the MOCS system correctly is easy, if you know how.

When you call MOCS, your call is routed to the next available operator. He/she will ask for specifics about the planned excavation. Once the computer processes this information, you will be given a list of member utilities that will be notified of your excavation. The computer then sends this locate request to all member utilities with facilities in your dig site area.

After the utility has been notified of the planned excavation, they will mark the "approximate location" of their underground lines or advise you there are no facilities in your area.

"Approximate location" is defined by Missouri law as a strip of land not wider than the width of the underground facility plus two feet on either side thereof.

 

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Contact Info

Crawford Electric Cooperative
10301 N. Service Rd.
P.O. Box 10
Bourbon, MO 65441

Outages: 800-677-2667
Office: 800-677-2667

Office & drive-thru hours: 
Monday-Friday, 8:00 a.m. - 5:00 p.m.
Secure payment drop box, available 24/7

About Us

Crawford Electric Cooperative serves almost 17,000 members through just over 21,000 meters in Crawford, Franklin, Washington, Gasconade, Jefferson, Dent and Phelps counties. We have been bringing our members reliable and safe power since 1940.

 

Crawford Electric Cooperative is an equal opportunity employer and provider. 

 

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©2025 Crawford Electric Cooperative. All Rights Reserved.

  • Home
  • MY ACCOUNT
    • PAYING YOUR BILL
      • Access My Account
      • Quick Pay
      • Payment Options
        • Online & Mobile Payments
        • Automatic Payments
        • Levelized Billing
        • FlexPay Your Way
        • In-person Options
      • Rates & Charges
    • YOUR ACCOUNT
      • Use Online Portal
      • Dusk-to-Dawn Lighting
      • Sign-Up for Service
      • Disconnect Service
    • OUTAGE CENTER
      • Outage Map
      • Outage Center
  • MEMBER SERVICES
    • HOME & BUSINESS
      • Residential Rebates
      • Business Accounts
      • Energy Audit
      • Private Solar/Wind
      • Who Owns What
      • Member Discount Card
    • RELIABILITY & SAFETY
      • Right-of-Way Management
      • System Maintenance
      • Call Before You Dig
      • Safety Tips
    • CONNECTING WITH YOU
      • It's the Co-op Calling
      • We Love Rural Missouri
      • Request a Presentation/Speaker
  • OUTAGE CENTER
  • MY COOPERATIVE
    • CO-OP 101
      • About Us
      • Our History
      • Latest News
      • Board of Directors
      • Bylaws & Annual Reports
      • Cooperative Principles
      • Cooperation Among Cooperatives
      • Awards & Achievements
    • MEMBER BENEFITS
      • Your Co-op Celebrates Members
      • Your Co-op Gives You a Voice
      • Your Co-op Looks Out for You
      • Your Co-op Pays You Back
      • Your Co-op Saves You Money
    • COMMITMENT TO COMMUNITY
      • Operation Round Up/Charitable Trust
      • Youth Programs
      • Safety Presentations
      • Charity Golf Tournament
      • Employee Ambassadors
      • Charitable Donations
    • CAREER CENTER
      • Careers
  • ENERGY SOLUTIONS
    • SAVE ENERGY & MONEY
      • Efficiency Tips
      • Rebate Program
      • View Your Energy Use
    • POWER SUPPLY
      • Generation & Transmission Cooperatives
      • Traditional Resources
      • Renewable Resources
        • Private Solar/Wind
        • Universal Wind/Hydro
    • ELECTRIC VEHICLES
      • Electric Vehicles
  • Contact Us