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It's the Co-op Calling

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  1. MEMBER SERVICES
  2. CONNECTING WITH YOU
  3. It's the Co-op Calling

You know your co-op provides 24/7 service, and you can always reach someone on the phone any time of the day or night. For speed and convenience, we give you the option of using our robust Interactive Voice Response (IVR) system when you call. Call 800-677-2667 and follow the menu prompts to report an outage (Option 2) or make a payment (Option 3).

The IVR also allows the co-op to reach out directly to you by automated voice and/or text messages. The co-op uses the IVR to notify members:

  • whenever crews will be doing major construction or tree-trimming work in your area

  • whenever a planned outage may be needed for system maintenance

  • during major outages

  • whenever your account status changes

Be sure the co-op has a good phone number on file for you so you don’t miss out on these important messages!

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Contact Info

Crawford Electric Cooperative
10301 N. Service Rd.
P.O. Box 10
Bourbon, MO 65441

Outages: 800-677-2667
Office: 800-677-2667

Office & drive-thru hours: 
Monday-Friday, 8:00 a.m. - 5:00 p.m.
Secure payment drop box, available 24/7

About Us

Crawford Electric Cooperative serves almost 17,000 members through just over 21,000 meters in Crawford, Franklin, Washington, Gasconade, Jefferson, Dent and Phelps counties. We have been bringing our members reliable and safe power since 1940.

 

Crawford Electric Cooperative is an equal opportunity employer and provider. 

 

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©2025 Crawford Electric Cooperative. All Rights Reserved.

  • Home
  • MY ACCOUNT
    • PAYING YOUR BILL
      • Access My Account
      • Quick Pay
      • Payment Options
        • Online & Mobile Payments
        • Automatic Payments
        • Levelized Billing
        • FlexPay Your Way
        • In-person Options
      • Rates & Charges
    • YOUR ACCOUNT
      • Use Online Portal
      • Dusk-to-Dawn Lighting
      • Sign-Up for Service
      • Disconnect Service
    • OUTAGE CENTER
      • Outage Map
      • Outage Center
  • MEMBER SERVICES
    • HOME & BUSINESS
      • Residential Rebates
      • Business Accounts
      • Energy Audit
      • Private Solar/Wind
      • Who Owns What
      • Member Discount Card
    • RELIABILITY & SAFETY
      • Right-of-Way Management
      • System Maintenance
      • Call Before You Dig
      • Safety Tips
    • CONNECTING WITH YOU
      • It's the Co-op Calling
      • We Love Rural Missouri
      • Request a Presentation/Speaker
  • OUTAGE CENTER
  • MY COOPERATIVE
    • CO-OP 101
      • About Us
      • Our History
      • Latest News
      • Board of Directors
      • Bylaws & Annual Reports
      • Cooperative Principles
      • Cooperation Among Cooperatives
      • Awards & Achievements
    • MEMBER BENEFITS
      • Your Co-op Celebrates Members
      • Your Co-op Gives You a Voice
      • Your Co-op Looks Out for You
      • Your Co-op Pays You Back
      • Your Co-op Saves You Money
    • COMMITMENT TO COMMUNITY
      • Operation Round Up/Charitable Trust
      • Youth Programs
      • Safety Presentations
      • Charity Golf Tournament
      • Employee Ambassadors
      • Charitable Donations
    • CAREER CENTER
      • Careers
  • ENERGY SOLUTIONS
    • SAVE ENERGY & MONEY
      • Efficiency Tips
      • Rebate Program
      • View Your Energy Use
    • POWER SUPPLY
      • Generation & Transmission Cooperatives
      • Traditional Resources
      • Renewable Resources
        • Private Solar/Wind
        • Universal Wind/Hydro
    • ELECTRIC VEHICLES
      • Electric Vehicles
  • Contact Us