Reporting Outages

Report an outage 365 days a year, 24/7.

The best way to report an outage is to call (800) 677-2667. Use our automated self-serve portal (IVR) for the most-efficient outage reporting - just choose option 2.

Report your outage with SmartHub

Use the app or online tool. Choose Request Assistance and then Power Outage

Please do not use Facebook or email to report outages, we don't want to miss any of your reports!

Use our text messaging service

To enroll, text MYPOWER to 85700

To report an outage, text OUT to 85700

To check the status, text STATUS to 85700